Claire Packham, owner of Team 4 Solutions, left, and Lisa Walkden practice manager.

Success for Uckfield bookkeepers

Uckfield bookkeepers and payroll experts Team 4 Solutions are continuing to grow their business with an increasing number of clients joining them from outside East Sussex.

They are doing more work now in West Sussex, London, and for UK operations of businesses based in France, Germany and Dubai.

Business owner Claire Packham says East Sussex continues to be their heartland but they are pleased to be taking on more clients from outside the area, mainly due to word of mouth.

Claire said: “Our good reputation is spreading and new clients have come through recommendations from existing clients, or from the business advisers, accountants and coaches that know us well.”

Number one priority

She has built a team of 12 and is currently investing in bringing on board HR help to look after their staff, and team building, to ensure they are happy and involved at work reflecting the ethos that customer service is the number one priority of Team 4 Solutions.

Services offered by the business include bookkeeping, credit control, management accounts, payroll, Sage and Xero software training and more recently auto enrolment for workplace pensions.

The business focusses mainly on small, owner-managed businesses and has a good network of professionals who can be called on to help with queries outside bookkeeping or payroll that might arise.

“We are pleased to have access to HR help now because questions often come up as a result of the payroll work we do. We might be asked, for example, about the redundancy process and we can recommend experts able to help,” said Claire.

Branch of the year award

Claire is on the national advisory council for the Institute of Certified Bookkeepers and chairs the East Sussex Branch which at the end of last year won a national branch of the year award. This was because of good feedback on the quality of its meetings, continued professional development training, speakers and technical discussions.

Team 4 Solutions practice manager Lisa Walkden was elected last month to join the Uckfield Chamber of Commerce executive committee.

• Contact details for Team 4 Solutions can be found 24/7 in their listing in our Uckfield Directory. Just search for the business name or look in categories for Bookkeepers, Payroll or Business Services.

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