Ridgewood Post Office and Stores has re-opened following refurbishment and the owners Sue and Jon Gothard are delighted with the changes.
Jon said: “There has been a Post Office on this site from late 1800 and these alterations bring us up to date for the 21st century and for continued success into the future.”
The biggest difference is the removal of a ‘fortress’ dividing the main shop counter from the Post Office. This makes it easier for staff to help customers. Sue said it was always difficult talking to people from behind a screen.
New security measures have been installed to take account of the changes.
The store seems bigger now that new shelving and refrigerated units are in place. The same ranges of goods are on the shelves but the display space is improved and the removal of a central gondola makes it easier to move around.
A fruit and vegetables barrow is awaited and will stand outside the shop when it arrives. In the meantime produce, which is still being delivered, is stored behind the scenes, so customers are encouraged to ask for the things they need.
Sue said family and friends had joined with staff and builders to get the shop opened again last Thursday at 6.30am as planned. She and Jon were grateful for all the help.
Sue made special mention of staff, Ellen Eastwood, Emma Taylor, Karen Varney and Daniel Hall, and the couple’s sons Stace and Ryan and their partners, Rosie Walton and Alice Harding respectively. Rosie’s mother Linda even provided dinner one evening.
The couple were particularly pleased when one of their regular brought in flowers and a card congratulating them on their new shop and saying: “Thank you for your excellent service, as always.”