Rail users invited to comment on Croydon plans

Rail passengers are invited to provide feedback on major proposals to unblock a railway bottleneck at Croydon to enable more reliable, more frequent and faster services.

The proposals include plans to build extra tracks in the Croydon area, more platforms at an expanded and modernised East Croydon station, and a series of new railway flyovers and dive-unders to replace congested junctions where lines from the south coast, Sussex, and Surrey, meet those from London Victoria, and London Bridge.

Proposals can be seen online and it is possible to speak with the project team via an online chat facility at networkrail.co.uk/Croydon, and a dedicated consultation hotline. Feedback will be used to shape the final designs and construction programme.

Live chat

The live chat facility will be available from Monday, June 1, until Sunday, June 28 at the following times:

Monday, Tuesday, Thursday and Friday – 10:00-15:00
Wednesday – 16:00-20:00

The hotline, 020 7118 0684, is available from Monday, June 1, until Friday, July 17, at the following times:

Monday to Wednesday – 10:00-12:00 and 14:00-16:00
Thursday – 18:00-20:00
Saturday – 10:00-12:00


A press release from Network Rail says the railway in the Croydon area is the among the busiest, most congested, and most complex anywhere in the country, with 30 per cent more trains and passengers travelling through it each day than King’s Cross and Euston stations combined.

Despite the current reduction in passengers travelling, Network Rail believes the vast majority of the 300,000 passengers who travel on the line each day will return.


John Halsall, Network Rail managing director, southern region, said: “These are clearly challenging times for the country and the rail industry, but we know that a safe, reliable and punctual railway will remain absolutely vital to the region and the country’s economy.

“That is why we must continue to plan for the long term and progress proposals to unblock the Croydon bottleneck and remove the single greatest constraint on train punctuality and capacity on the Brighton Main Line.

“Please get involved in the consultation, view the proposals and don’t miss the opportunity to share your views.”

Huge constraint

Steve White, Chief Operating Officer of Govia Thameslink Railway which operates Southern and Thameslink trains through the station, said: “This is one of the busiest stretches of railway in the country and a huge constraint on our service.

“These improvements would make a massive difference to our passengers by reducing delays and boosting capacity and I urge people to take part in the consultation.”

What is Network Rail proposing?

  • An expanded and enhanced East Croydon station

A rebuilt station with two additional platforms, a larger concourse with improved facilities for passengers and better connections with the town centre and other transport links, supporting the ongoing regeneration of Croydon.

  • Selhurst triangle remodelling

Remodelling the complex railway junctions north of Croydon, building new viaducts, bridges and dive-unders to separate the tracks as they cross each other. This means trains will no longer have to wait at a red signal for others to pass.

  • Lower Addiscombe road / Windmill Bridge reconstruction

The bridge over the railway would be rebuilt, with an increased span, to provide space for three additional tracks.

First public consultation 2018

Network Rail previously sought feedback on its proposals 2018, with more than 90 per cent of respondents indicating they were in favour of the scheme. Feedback collected as part of the first phase of public consultation has been considered and factored into current designs.

To deliver the proposals Network Rail would need to obtain powers to work outside the railway boundary through a Transport and Works Act Order (TWAO). Network Rail is currently in the process of preparing an application for these powers, referred to as the East Croydon to Selhurst Junction Capacity Enhancement Scheme (‘the Scheme’).

The consultation with local communities and rail passengers is a key part of that process. Following the second public consultation, feedback will be reviewed and appropriate changes made to designs before submitting the TWAO application.

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