Network Rail has confirmed that Uckfield station car park can be used free of charge on Saturdays and Sundays until Christmas.
An error means that some people have received penalty charges for parking at the weekend, without paying, but the company managing the car park has promised to contact them directly to explain the notices will be cancelled.
Network Rail waived weekend car park charges during roadworks in Uckfield High Street and said that could continue for a further period after the High Street re-opened to two-way traffic.
Network Rail spokesman Chris Denham told the Uckfield News website: “Parking at Uckfield station car park is free on Saturdays and Sundays up until Christmas and we’re pleased that people have been enjoying this unusual offer.
“Unfortunately, a mistake was made with the camera equipment that automatically detects cars and sends out penalty notices, meaning some people have received penalty charges in error.
“People should contact the company that manages the car park for us – APCOA – who also manage the penalty cameras, and they will organise refunds for anyone who has been fined by mistake.
“We can only apologise for the problems and we hope people will continue to enjoy the free parking.”
Please note, charges still apply during the week.
A spokesman for APCOA said: “We are writing directly to the customers affected to explain that we will be cancelling these penalty notices, which were issued erroneously.”
APCOA’s customer care team can be contacted on 0345 3011 151.
One Uckfield News reader who was concerned after receiving a penalty notice said she was relieved to hear it was a mistake. “I did check very carefully to make sure the banners were still in place that said parking was free at the weekend, and it was a shock when the penalty notice came through.”