Duke Letting wins top award

Duke Letting has won Gold in British Property Awards 2019-20.

The firm was judged best letting agent in Uckfield after being tested on its customer service by mystery shoppers.

The aim was to see how knowledgeable the team is and how they dealt with customers.

Proprietor Rod Carmichael said they had no idea they were being compared with other letting agents and it was wonderful to win the award.

The Duke Letting team, top for customer service in Uckfield. From the left are: Caroline Walker, Rod Carmichael, Jo McMeikan, and Sara Johnson.

He said: “We do have excellent staff. Everyone who works here has been here, and in the industry, for years. 

“Together we have a vast amount of experience and we do regular training.

“It is the combination of the experience and knowledge of the industry that is reflected in how we deal with people and any problems that might arise.”

Growing business

Rod said Duke Letting was a growing business involved in property and block management as well as letting.

He was pleased that most of their new instructions came through recommendation, which in itself was an accolade for the business.

*Contact details for Duke Letting can be found 24/7 in our Uckfield Directory. Look for the name or search in categories for Property Letting or Property Management.

See also:

Uckfield fears new big housing estate plans

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Find local businesses in our Uckfield Directory

How to advertise on UckfieldNews.com

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