The council has explained to its town counterparts in Uckfield what the pothole repairs policy is.
The depth of a pothole can range from 40mm to 100mm before any action is taken. This is dependent upon the category of the road.
In some cases the work will be carried out in five days or it may have to wait for a further inspection, which could be within one, six or 12 months.
The report to town councillors said attempts were made to fill potholes where people walked.
There is a backlog with 1,500 reports received over the Christmas period.
Compensation claims cover many incidents including damage to vehicles, trips, bone breakages and spectacles.
- 2012/13 £753,000 (to the end of January)
- 2011/12 £593,000
- 2010/11 £863,000.