Council asks tenants who can’t pay rent to get in touch

Wealden Council is urging its 3,000 council house tenants to get in contact if they are unable to pay their rent, or are getting into arrears.

It also says that private tenants concerned that they could face eviction should also contact the council.

Cllr Roy Cade, Wealden Cabinet member for housing said: “We recognise that some of our own council house tenants will have experienced financial hardship as a result of the coronavirus pandemic and this could potentially lead to a rent arrears situation.

“We would like to reassure all residents who have fallen into arrears between March and August 2020 that we will continue to manage arrears cases sympathetically.”

Court action

This means the council will not systematically resort to court action when the protection from eviction regulations end on September 20, 2020. 

If residents make an agreement to clear the rent and service charge arrears when they are able, and that this agreement is consistently maintained, the council will not seek possession of the property.  

However this protection does not apply to: 

  • Tenants who were in arrears before the lockdown period. 
  • Tenants who have not actively engaged with the Housing Income Team.
  • Tenants who have not made any rent payments between March and August 2020. 


Any tenant who is unable to pay their full rent or who is in rent arrears is urged to contact the Housing Income Team as soon as possible to discuss how they can be supported to achieve a clear rent account, even if it is over the longer term. 

Wealden’s Housing Team can be contacted on 01323 443322 or via email on

Tenants renting in the private sector who are concerned about their landlord seeking to take possession action, or who have been served a notice which may result in them being made homeless, should contact the Housing Options Team on 01323 443322 or via email at

See also:

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Retailers set up Uckfield Shop Watch group

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