Representatives of bus companies which run services to, from, and through Uckfield came to town yesterday to talk to customers and give them chance to air their concerns.
Barry Marlowe, chairman of the Wealden Bus Alliance which helped organise the event, said he was pleased with the turnout and that the majority of people were happy with the services.
He added there were a lot of requests for a greater frequency of the Stagecoach number 54 service to Eastbourne and for it to run on Sundays.
It was also pointed out that number 54 didn’t appear on live information boards in town.
Operations manager for Stagecoach Richard Tandy said he would take the feedback away to see whether changes could be made.
Mr Marlowe said passengers were generally happy with the number 29 Brighton to Tunbridge Wells service which goes every 30 minutes and is run by the Brighton and Hove Bus Company.
Richard Ahl from The Sussex Bus Company which runs the 31 service from Haywards Heath through Maresfield, Uckfield, to Uckfield Community Hospital, Framfield, Blackboys, then Heathfield and beyond said he had received requests for the bus to run later at night, especially on a Saturday.
Mr Ahl added: “We will look into that and hopefully get something done.”
The surgery was run in partnership with Southern Railway and in conjunction with Bus Users UK under the banner Your Bus Matters.
Two buses were on site together with representatives from bus operators, Sussex Community Rail Partnership, town district and county councils and Wealden passenger user group.
The surgery is one of a rolling programme of surgeries that have been held over the past 12 years across the country by Bus Users UK. One of its principal aims is to provide bus passengers with an opportunity to discuss their concerns and to know their views will be taken seriously.
Mr Marlowe said: “It is important that bus users in the Uckfield area get a chance to meet the people responsible for providing local buses. Public transport is a vital community service, and this type of event is an ideal opportunity for people to have their say. With very few rail links across the district, buses are essential for Wealden’s communities.
“Young people in particular need regular reliable services to attend college or work or to go out to socialise. Bus links are also important for older people and those who do not have a car and have to rely on buses to shop, visit friends and be able to live a full and active life.”