Wealden District Council has agreed an action plan with waste collection contractor Kier to end what the council calls “recent failings in service”.
It will come into force over the coming week.
A media statement by the council said:
“Extra resources will be deployed to support garden waste collections with an additional vehicle and crew, and a late crew will operate in the afternoons to help with catch-ups on all collections.
“Measures are also being brought in to improve resilience on staffing levels and increase efficiency when tipping garden waste.
“At the Overview and Scrutiny Committee meeting on Monday, 22 May, Wealden Cabinet member for Waste Management, Cllr Roy Galley, said strong action was being taken and a number of possible steps were being considered.
“We ask residents to continue to report any missed collections online through My Wealden https://my.wealden.gov.uk/
“We hope that these measures will have a positive impact and enable us to return to normal scheduled collections as soon as possible.”
The council’s moves follow weeks of criticism from residents, including from those across Uckfield, who have taken to social media to complain that their bins have not been emptied.
Last Saturday, our independent columnist Observer said Wealden District Council should learn lessons from what had been happening to ensure they didn’t happen when a new contractor was appointed. See here