Goldsmith and Allcorn wins best in country customer excellence award

Uckfield-based Goldsmith and Allcorn has been named the best performing Vauxhall retailer for customer service in the country.

goldsmith-allcorn-award

Trevor Goldsmith, front left, director at Goldsmith and Allcorn, accepts an award on behalf of his team for ‘exemplary’ levels of customer service.

The company’s team has been rewarded for ‘exemplary’ levels of customer service following the results of the car manufacturer’s customer satisfaction surveys.

This is the second year running that Goldsmith and Allcorn has scooped the Vauxhall Excellence Award which was presented at the showroom on the Bellbrook Estate.

Trevor Goldsmith, director, said: “We are over the moon to be ranked first in the country and receive the award for the second year running. It truly is testament to the hard work and dedication of the team here.

He added: “Customer satisfaction is our top priority and we are committed to delivering a fantastic customer experience and ensuring each and every person receives a bespoke service tailored to their needs.

“We would like to thank our customers for their continued support and their recognition of our efforts in terms of customer service.

“It is a real honour to receive this award and we will do our best to maintain this level of satisfaction and retain the award for another year.”

Customers are invited to take part in the Vauxhall Customer Purchase Satisfaction and Service Satisfaction surveys programme following the purchase of a new vehicle or the servicing of a vehicle.

It was the highest combined scores received by Goldsmith and Allcorn calculated at the end of 2016 which led to the company receiving the award.

Read more about Goldsmith and Allcorn in their premium listing in the Uckfield Directory. Look for the name or search in categories for Car Dealers, Car Repairs, Car Servicing, or New Cars.

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