Residents who subscribe to Wealden’s garden waste collection service will receive a “licence sticker” for their bin.
Charging for the collection of green waste comes into force across the Wealden District Council area from July 1.
It coincides with the council entering a new contract for waste and recycling collection with Biffa, which will take over from Kier.
The council has imposed a £50 charge per household.
The council is to issue residents with information about what they can and cannot expect, if they agree to pay for green waste collection, which up to now has been free.
“The terms and conditions make it clear that joining the service does not entitle customers to a set number of collections or volume of waste.
“Our promise is to collect green garden waste fortnightly throughout the year with the exception of two weeks over the Christmas and new year period.
“Collections may need to be suspended in exceptional circumstances, for example, adverse weather conditions.
“With regard to any reported missed collections, we will undertake to return and collect within two working days, unless access cannot be obtained.”
The council also said that for at least the first year, the council will provide a “licence sticker” to subscribers for them to fix to their bin.
“This will enable crews to readily identify bins that should be collected from subscribing households.
When moving home
“People moving house within the district will be able to take their bin with them to their new address and continue to receive collections,” the council said.
The council’s contract with Kier got off to a poor start with fury across Uckfield and the whole district about missed collections.
Some people waited for weeks.
Generally, the service did settle down but has been punctuated with further outbreaks of bins being missed and collections not done.
Wealden District Council said its officers were working with Biffa to “to enable a smooth introduction” of the service.
“A key focus is to ensure that high standards of service, including timely, regular scheduled collections of garden waste, are met from the outset,” the council said.
Kier also has responsibility for clearing roadside litter. Latest official word from Wealden District Council’s portfolio holder for waste management, Cllr Roy Galley, is:
‘The roadside litter, mainly by A roads, is totally appalling. However, after much persistence, a litter pick has started along the A22 and A27.’
From our files